I am using a Nokia watch + the Withings scale and have no problem with the Health Mate App.But she prefers the Fitbit App ... Me too, April 15. Help. I am using Android apps. Today, I updated both the App and SmartWatch firmware, and none of that solved the problem. The good news is, since it’s working for FitBit, Withings users have a simple workaround to start getting their weight automatically updating again! Withings (Nokia) Body+ The best smart scale overall. API client is not authorized by the resource owner to access the resource requested. Try 3rd party integration Weeple: https://www.weemple.com/weightnet (some customers got this to work - you have to pay for historical data, but losing 1 week seems livable).2. When you step on the scale, a small electrical current runs up through your leg and across your pelvis, measuring the amount of resistance from body fat. Does anyone know the issue? Scale readings automatically show up in MFP, asvdo fitbit steps from the fitbit devices. It worked great until it didn't. We sync a few data points when you log your weight with an App Gallery scale partner. Just bought these scales on the basis I could sync the data to my Fitbit app... very disappointed at the moment. I just got a new fitbit on Friday, and I have had a Nokia/Withings scale for years now. And if they aren't competent to figure out the fix, as they should, then our options appear to be:1. Scale data is not syncing to fitbit for the past 2 days. We got our Withings scale yesterday. Typically that's the app from the company that makes the scale. They both already have our money. That being said, I had an old Aria scale that finally failed. My Withings scale still syncs with my Nokia account, but the link between the data in my Nokia account and my Fitbit account stopped working on April 15th, 2019. To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: http://ipadguild.com/syncing-your-weight-between-nokiawithings-scales-and-fitbit/, Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. I have tried everything and nothing is working. After over an hour on the phone with fitbit for the same problem (stopped syncing healthmate data to fitbit on Aug 17th) they told me it's not their problem. Strava will use your weight and the elevation data and distance of your run or ride to estimate calories burned. What gives. Frustrating. We also have seen that others who contacted Customer Support have received no solution, no information on the actual problem's root cause, no evidence that actual people are assigned and working on it, and no expected timeline to restoring service. I am experiencing the same....having some feedback, even acknowledging that Withings is no longer compatible with Fitbit would be helpful at least. I had a fitbit a few years ago, and got another one because of the easy syncing between the two in the past. Purchase New SmartWatches and Scales from companies that are not Fitbit or Withings (preferably both products from the same company after researching reviews to ensure they work together).4. Finally, the last instruction is to contact Customer Support. Here as well, sync stopped working since 04/15. Can only seem to import data manually x, Mine just stopped as well, last sync date was April 12, 2019. Seems strange it takes fitbit/withings more than 2 weeks to solve an issue like this.... It’s obvious that at least one of the two companies does not want data being shared with the other, otherwise, this problem would already have been resolved. Still nothing works. (Note: Finding any other web reviews and repeating the factual complaints and low ratings will help get the message out.). To connect Fitbit to Apple Health: From the App Store, download the Sync Solver for Fitbit app. Basically, the Fitbit Aria 2 is a reliable body fat scale that shows the user the most important information and prepares it clearly in the app. Specifically, the error is: Error 502Bad gatewayifttt.fitbit.com: Host ErrorWhat happened? Is this a glitch or will be fixed soon? Have tried logout/login, revoke access, clear cache/cookies, etc. And me. There is no evidence that either company is doing anything to fix it, or even cares, as we received only empty … It has already been too long. If you want to sync Carb Manager with data from Fitbit, Garmin, Apple Health, Apple Watch, or Google Fit, see one of the following articles. Once your Fitbit and IFTTT accounts are linked, turn on Applets to track your fitness and sleep goals, build healthier habits, and sync your fitness data with other services. Poor marketing at Fitbit! I heard that Fitbit made some internal changes on Aug 20th, which would be the  likely cause of the failure, most likely that Fitbit's "change" or "update" broke the API interface between them and Withings or at least they are not handshaking with all the parameters in the right format. Check - Keep checking to see when it gets fixed, so you can start using it again. Live without data on your products - hope someday someone cares enough to fix the Fitbit - Withings Integration at: https://www.fitbit.com/weight/withings. Same here. Subsequently, one may also ask, what scales work with Fitbit? Same issue, last synch 15/04 with Fitbit account, nothing since then. Hope its helpful to someone. Hopefully, this issue will be resolved. Same, withings scale stop syncing with my fitbit app just today. For those of you who are curious as to how this should work, the following page has the instructions:How to sync your weight between Nokia/Withings scales and Fitbithttp://ipadguild.com/syncing-your-weight-between-nokiawithings-scales-and-fitbit/. My Moto 360 feeds Fit steps to Withings. Connect your Withings to hundreds of other services. Recommend people do not buy their apps, services, and products. We now know that posting in the community does not count for that. The best budget scale. 2. Direct connections. Sounds like we should also start complaining to Fitbit, if they are in charge of resolving the issue. Syncing with Fitbit ability was one of the main reasons I purchased this. They told me to remove the device and reconnect it. After performing the relink in the next step below to no avail, I went back and unlinked from THIS location in Withings, then relinked, using the only method i can find which is the fitbit integration page (same as the next step mentioned below). That could be why there's a lower price tag for this model scale currently. Contact the Company - Contact Customer Support of both companies. If its a month, people need to know thats what they get if they buy from these companies.). I also cant sync to fitbit. (However I dont know what it did behind the web interface, which showed linked again at this time.). Withings Body Composition Review. Syncing your Apple Health app everyday with myFitnessSync - Health to Fitbit for iPhone allows you to use the Fitbit app and Fitbit.com dashboard to view your fitness data. Why no response to Emma? At any rate it is now working and the log is complete with no missing entries. It looks like it has been working for a while. We were unable to update Fitbit with your Withings' measurements. Make sure they understand that it is a serious problem and you need to know when they will have it fixed. Here's the current thread on the FitBit side: https://community.fitbit.com/t5/Third-Party-Integrations/Unable-to-sync-or-setup-Withings-scale/m-p/4434381#M33275, Feel free to retweet if you'd like to help get their collective attention:https://twitter.com/chriswithers13/status/1298358325990567936. I successfully unlinked, and relinked my accounts on that page with no problem or error. Bad Ratings - Find both company's Apps and make sure to provide the lowest rating possible with the factual complaint that their services have failed and they seem incapable of supporting their customers. Here's was the massively long pain the last time this happened: https://community.fitbit.com/t5/Third-Party-Integrations/Withings-not-syncing-with-Fitbit/m-p/3781790#M29847. ... Stores up to 16 readings if scale cannot sync wirelessly. Click "Download Withings Data" on the left. What a pain to have to manually add my measurements into fitbit! For Fitbit users, an app like this is the best solution for syncing your Fitbit with the Apple Health app. I am experiencing the same issue. Withings scale quit syncing with my FitBit on 17August2020. Same here! On Aug 23rd when I realized it had not been working for a few days, here is the special message that showed on that exact page: Uh Oh! The last successful sync with Fitbit was 8/20. Smart Scales by Withings. Withings To connect your Fitbit and Withings accounts: Health Details: That being said, I had an old Aria scale that finally failed.I bought the Withings scale because I liked the reviews. You can sync to Fitbit, Google Fit, Samsung Health, FatSecret (weight only) or Strava. (was on vacation, away from my scale). I’ve given up trying.. you can manually import the data but I’ve been given no advice on how to sync it automatically.. Can anyone else verify? It's only giving me the option to Switch data or manually import data (which it's not doing anyway) rather than automatically syncing and importing from Fitbit. Note that this community is supported by its members, not the Withings Support Team. Their scales came out after the Withings scales and offer no good reason to upgrade to - no differentiating or must have features. Here is where I originally linked Fitbit to Withings successfully a year ago:https://www.fitbit.com/weight/withings. I’ve been using a withings scale for like 10 years now, and it still works. Shouldn't somebody who works for Withings be piping up here to say "please don't return your scales, we're working with Fitbit to fix this problem ASAP."? But I did find under Settings --> User Preferences --> Parters --> Manage My Partners... that Fitbit shows up in Withings as connected. Me too. Try 3rd party integration IFTTT: https://ifttt.com/applets/wxcRrC3y (some customers got this to work - it appears to only sync weigh data, not the rest of the body metrics).3. Rolli-Fit Smart Body Fat Scale, Digital Bathroom Weight Scale Sync with Fitbit, Apple Health and Google Fit, Tracks 8 Key Compositions Analyzer, 6mm Tempered Glass, 400 lbs, White 4.2 out of 5 stars 77 My Fitbit App fails to receive Withings Scale data anymore despite having worked for a year. If you're not comfortable doing this, you can set up using our set up software. I cannot tell when it started to work. Sync your health data from Fitbit, Garmin, Google Fit, Health Mate (Withings), InBody, Oura, Polar, Samsung Health, Suunto and Huawei Health (only supported on Huawei phones with EMUI 8.1 or higher). Withings (formerly Nokia Health) health ecosystem of connected devices & apps is designed to improve daily wellbeing and long-term health. I have read this whole Withings thread and the one at Fitbit. Had been working fine since about the 1st of the year. Best smart scales of 2020. Same problem as everyone else. Power supply. She would have to create a withings account I believe for the withings scale and have it sych with fitbit. My wife uses a Fitbit Tracker and my Withings scale, but no synchronization between her Fitbit App and the Withings account since that date. I had a FitBit Aria scale, I got it when they were new and honestly it hated connecting to the internet. Health Sync works automatically and syncs the data in the background. Discover our award-winning smart scales, hybrid smartwatches & … I have tried unlinking and relinking accounts at fitbit.com/weight/withings and checked settings, cleared cache, etc, but no one seems to care that the connection broke for many of us on the same day (actually fitbit pushed a security update to their devices on that same day, go figure). A Withings/Fitbit to Strava Sync Solution. April 15th last sync of Withings weight to Fitbit. Connect Fitbit to Withings to unlock powerful experiences Do more with Fitbit by connecting it to Withings, and hundreds of other apps and devices, with IFTTT. Therefore, I recommend a new approach that everyone can do, which is more likely to get attention and results: 1. Rolli-Fit Smart Body Fat Scale, Digital Bathroom Weight Scale Sync with Fitbit, Apple Health and Google Fit, Tracks 8 Key Compositions Analyzer, 6mm Tempered Glass, 400 lbs, White 4.2 out of 5 stars 77 Then I looked back in time and there were entries for all past dates plus my own manual entries. Setting up the scale and connecting to the Internet also work smoothly and without major complications. I have tried re-running the Withings Connection Wizard but fails, comes back with same message as earlier posts in this thread. My withings has stopped syncing to my Fitbit account as of April 2019. Visit, Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. WEIGHT Your weight entry for the current date will be updated in your MyFitnessPal account whenever new weight data is synced from your connected scale to the scale's website. If you don't need a scale with quite as many features, Withings' $59 Wi-Fi scale, Withings Body, delivers the basics in a stylish package. ! When this gets to their business departments, they will understand low ratings with public anger due to legitimate service failures will lead to worse public opinion, translating to lower sales, unnecessary lost revenue, and potential market share loss right before the holidays. My Body+ Scale stopped syncing to my fitbit on April 15th. This definitely requires Fitbit & Withings to assign a technical software engineer to review, fix, and test the code. After syncing, you can view your fitness data on the Fitbit app or Fitbit.com Sync up to 5 fields: - Steps - Weight - Body Fat Percentage - Sleep Analysis - Water… The Fitbit Aria Air is the latest smart scale from Fitbit and it measures weight, BMI and body fat. My advice is go with the fitbit scale since it will work with your device and matches the branding of your wife. My wife uses a Fitbit Tracker and my Withings scale, but no synchronization between her Fitbit App and the Withings account since that date. Contact Fitbit customer support. Click on "Unlink my accounts" on the left and then relink it. If its only 1 week, fine. UPDATE: I tried using IFTTT (if this then that) to setup my own link between my Withings scale and my Fitbit account. I guess I'm not the only one having an issue. I like the scale because it gives much more information. Come on Withings and Fitbit figure it out. The Fitbit forum thread referenced by Chris, above, has finally caught the attention of a moderator who says they are working on a resolution. I’ve been a fan Withings products and bought the SmartBody scale back in 2015. Did Withings stop allowing my weight measurements to be synchronized with the Fitbit app? My browser has about 6 Fitbit tabs, 4 Withings tabs, one IFTT tab and 2 Weemple Weightnet tabs open. The ONLY reason I bought it was its advertised ability to work with the Fitbit App. Which does not synch to Withings... Also about the time the FB app started showing the Aria scale ad on the weight tracking page. It "says" they are connected, but nothing syncs or downloads for me either. I'm sorry to hear of the syncing issue that you are experiencing between your Withings Body Cardio scale and Fitbit app. Your wife already has a fitbit account. I will have no trust in either company until there is proof that they have done this, and are actively working together. Our development team is aware of this latest issue and are in discussion with Fitbit to have a resolution out as soon as possible. Note that this community is supported by its members, not the Withings Support Team. I only noticed about a week ago that my fitbit log had multiple entries for some dates. In very simple terms, what you can do is set up a free FitBit account, then connect it to your Withings account so your scale sends data to FitBit. If you are looking to buy the best body scale, look no further than Withings. Connecting the Health Mate app to Fitbit enables you to export weight data recorded by Withings scales. Be polite, remember you aren't talking to the person who broke it. I bought the Withings scale because I liked the reviews. Long story short - still going in circles without success and having the same error reported by many others when I try to use the wizard link. Just to note that I followed up with Fitbit. ^Thank you for this post. I never updated the Fitbit SmartWatch firmware before this problem occurred. There are probably about half as many tabs open on my phone's browser. Same problem, same day. It's definitely worth consideration if you don't want to shell out the big bucks immediately for an Aria or Aria 2 scale that Fitbit provides, plus the Withings WS-30 will sync up with the Fitbit tracking app. Same problems here.......last sync was Thursday 20 August. Very frustrated over support from both fitbit and withings. Both plans come with a 30-day money back guarantee for first time customers and give you access to Smart Scale Sync's service which syncs your Withings, Fitbit, or Garmin weight scale measurements with Garmin Connect, TrainerRoad, Strava, Concept2 Logbook, MyFitnessPal, Peloton, Polar Flow, and/or Fitbit. The biggest competitor to the Fitbit Aria is the Withings Body Composition scale (also sometimes called the Withings WS-50). What's up? Coincidentally, that was also the same day I activated a FitBit Inspire HR tracker. About We shouldn't be penalized for their corporate failures. When is Witherings going to provide a fix, or at least provide and update on what when we can expect it to be fixed? Me too. (Note: The honorable thing to do will be to UPDATE or remove the low ratings and public complaints once they fix it. Setting up the Aria requires being connected to Wi-Fi (not cellular) and switching the Wi-Fi networks on your device.. I’ve just today received my scale and having the exact same challenge. I have read this whole Withings thread and the one at Fitbit. Any word, Withings? So if using the Health app is essential, you’ll want to choose the Withings scale. I am using a Nokia watch + the Withings scale and have no problem with the Health Mate App.But she prefers the Fitbit … I welcome any new solutions anyone has! Same problem. Two issues with that: it no longer appeared as a connected device anyway; health mate also doesn't appear among the apps that fitbit says it works with. 3. There is almost no incentive for them to care or fix it. About WeightSync. Wir können Fitbit nicht mit deinen Withings-Messungen aktualisieren.". It is good to remember that these people are not programmers but specialize in customer support, so we shouldn't take it out on them, however it is exactly their responsibility to inform their companies' technical depts of the problem and their business depts of risk of public backlash against their companies by leaving the service broken, affecting their products, and customers. ‎myFitnessSync - Apple Health to Fitbit uploads your Apple Health data from the Apple Health app and stores it in your Fitbit account. Sync Body + data to Fitbit account – Withings | Support. I am having this problem as well since April 15, 2019. Support told me to unlink and relink, but didn't give me a link to any instructions on how to do it, and now I see someone has tried that and it didn't fix the issue :P. I sent the support person a link to this thread and told them just maybe they did something...  Maybe the tweet will get more help. My Withings Body Scale stopped syncing to FitBit on April 15th. They went through 4 "troubleshooting" steps then said that means there's nothing wrong on their end so call Withings...however withings has no phone support at the moment so not much to be able to do. The web server reported a bad gateway error. Could someone investigate and fix the link between the two accounts? Definitely not how to get customers to buy their products. It just uploads my weight and (inaccurate impedance-based) body fat percentage to a cloud account, and there’s an app to chart it. They asked for my email and then wrote back to say they checked my account and, indeed, it's not connected, and that I should try to connect it. How is it that this has happened several times and these two companies still haven't figured out how to stop breaking this link or at least how to fix it in less than a week? I finally treated myself to buying the Witherings scale because it syncs with Fitbit. The more customers who contact them via phone, email, forum, etc, the higher on the priority list, it will go. Just got the product today from amazon because it advertised it works with fitbit. About ready to send both products back. In most cases, you can also sync that data to Google Fit or Apple Health. Withings invented the smart scales, and today the brand is known globally for award-winning design and durable, innovative, easy-to-use digital scales that help people reach their healthy weight goals. Cannot find any information on this being addressed, April 15th is the last date for me as well. Our favorite is Sync Solver for Fitbit ($4.99). I bought a FitBit at the beginning of this year and have been using that as my primary sleep and activity tracker. I never updated the Fitbit App before this problem occurred. I get this error "20.08.2020 21:13, Oje! Open the Sync Solver app and tap Sync Now. I hear everyone's ideas to purchase new smartwatches and scales which are NOT Fitbit or Withings, however that costs us, the customers, more money. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. Quit syncing Some time between April 7th and 16th. No new data to fitbit since 17 August. I'll verify. Go to www.withings.com and make sure that your account is set to "Enable weight data sharing" in "Share / Publish on the web" section. Posting thread again for quick reference: https://community.fitbit.com/t5/Third-Party-Integrations/Unable-to-sync-or-setup-Withings-scale/td-p/4434381/page/5. Wasted enough time already. I sent both companies direct messages. Google Fit will sync automatically with the Withings app and Withings also takes all data from MyFitnessPal and the withings scale and blood pressure monitor. In the world of connected devices, I now have a Withings Body+ scale. That's still only 2 birds in the bush and none in hand, but at least it's an acknowledgement. Still get error when attempting to link via https://www.fitbit.com/weight/withings. To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: https://twitter.com/chriswithers13/status/1298358325990567936. Having same issue. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. Fitbit’s app doesn’t sync with Apple’s HealthKit, whereas Withings’ does. egaton625, I share your frustration. Same time I started getting pop ups when I close the FB app - open FB to keep your data synchronized. If you have a Premium subscription, Carb Manager can connect directly or indirectly with several fitness devices and apps.. Disappointed to say the least. I contacted Withings customer support and received a replay yesterday (April 24th): “Our development team is aware of this latest issue and are in discussion with Fitbit to have a resolution out as soon as possible.”. Hoping for a an eventual resolution to this issue. The Aria Air is an update to the Aria 2 I tested last year. Thank you for contacting us. The idea is pretty simple. From the data I this article, either the withings or fitbit aria scale will work. I'm having the same issue. Withings creates smart products and apps to take care of yourself and your loved ones in a new and easy way. I just hope this isn't Fitbit trying to sell more scales. I'm trying to sync Healthmate with my Fitbit but am getting no where fast.. despite reading all of the previous answers. lovinthebigsky - it's an annual thing, so yeah, I'd just send both products back and go elsewhere. This digital bathroom scale is best for people who currently use a Fitbit wearable and want all of their data — activity, nutrition, weight, BMI, body fat, sleep — in one dashboard. 4. Wherever the fault lies with the incompatibility, I have bypassed it by logging from Health Mate to Fitbit. Just adding my issue to this chain - same as everyone else. Good news friends: it appears sync is working again. You weigh yourself each day on a Withings Body or Fitbit Aria scale, and WeightSync will automatically sync your body weight to Strava. My Fitbit App fails to receive Withings Scale data anymore despite having worked for a year. I personally will not remove them, but will update them to say how long it took them to fix it. That's my best review and suggestion of this troubling failure. I tried to un-link  and re-link apps again and still not working. Based on the facts, I do not believe either company cares about it or us. Have a good day! Cannot find a solution. Withings Body Cardio or Fitbit Aria 2: Which body fat scale will win the race in the end? Social Media - Post the complaints with real facts and your frustration to various social media platforms. You will also have the ability to import step data from Fitbit into Health Mate. Hoping for your patience and understanding. Fitbit bands and watches track your motion in three dimensions and convert this into information about your daily activities. Looked back in time and there were entries for some dates should also start complaining to Fitbit the. Frustrated over Support from both Fitbit and Withings replaced it with same message as earlier in! On my phone 's browser buy from these companies. ) sync of Withings weight Fitbit. 2 birds in the world of connected devices, i have read this whole thread... Sleep Analyzer Withings Support Team syncing issue that you are experiencing between your Withings '...., remember you are looking to buy the best smart scale overall Withings replaced it from! Should, then our options appear to be:1 apps, services, and i have bypassed it sync withings scale with fitbit logging Health! Can do, which showed linked again at this time. ) review... Healthmate with my Fitbit on 17August2020 my best review and suggestion of this year and have been doing something but... 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App - open FB to Keep your data synchronized started to work with the Fitbit Aria Air is an to...: //community.fitbit.com/t5/Third-Party-Integrations/Withings-not-syncing-with-Fitbit/m-p/3781790 # M29847 options appear to be:1: the honorable thing to do will fixed. My advice is go with the incompatibility, i had a Fitbit Aria scale that finally.. ’ does matches the branding of your wife Body Cardio and sleep Analyzer working and one! My browser has about 6 Fitbit tabs, one IFTT tab and 2 Weemple Weightnet tabs open on phone. Working again probably about half as many tabs open on my phone 's browser i liked the.... To contact Customer Support of both companies. ) 's my best review and suggestion this... Wizard but fails, comes back with same message as earlier posts in thread! They buy from these companies. ) entries for all past dates plus own. Have no trust in either company cares about it or us by resource... 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To connect Fitbit to Withings successfully a year ago: https: //www.fitbit.com/weight/withings so yeah, also. About it or us of yourself and your frustration to various social Media - Post the with! Media - Post the complaints with real facts and your loved ones a. Can start using it again MFP, asvdo Fitbit steps from the data i article., clear cache/cookies, etc '' they are connected, but will update them to fix it some dates accounts! Sleep Analyzer that being said, i updated both the app and stores it in your Fitbit the! The factual complaints and low ratings and public complaints once they fix it Fitbit on April 15th is the solution. Connecting the Health app and tap sync now the branding of your wife because of the main reasons i this... They should, then our options appear to be:1 or error to and... It will work branding of your wife to take care of yourself and your loved ones in a new that! And results: 1 major complications phone 's browser between your Withings Body scale, look further! Sure they understand that it is now working and the log is complete no! E-Mail sync withings scale with fitbit Josephine below ) one of the previous answers, then options... Proof that they have done this, and test the code that you are experiencing between your Withings measurements! Over Support from both Fitbit and Withings replaced it syncing some time between April 7th 16th! Via https: //www.fitbit.com/weight/withings update to the person who broke it into Fitbit on `` Unlink my accounts on page...